Martin P Wilson

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Ideas, Innovation, Inspiration, Insight, IT

Facilitation and Mentoring for Success.

Turning Service Development on its Head

As part of business planning assignment for a start-up company being spun out of a university department Solidus completely restructured the service offering and its development road map. The Professor originally envisaged proving his service to individuals via a web site and marketing through a highly developed professional network. However, the service was not sufficiently automated to cope with high numbers of individual customers. As a result the proposition was changed to begin with corporate clients who could support more hands-on servicing and would fund further automation to allow expansion into the individual market.

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Programme and Project Turnaround

Sometimes a programme or project needs fresh thinking to get it running smoothly; it may be that a health check has exposed issues.

Solidus has considerable experience with putting projects and programmes back on track. Usually it is a case of a project team using Solidus to facilitate an exploration of the challenges. Often the team are too close to the issues, Solidus helps them step back to “see the wood for the trees”. The client can then often resolve matters themselves. In extremis Solidus can take over project leadership until it is running smoothly.

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Quick Thoughts

Falling Pound, an Opportunity

Major Currency SymbolsThe pound has fallen by around 8% against most major currencies over the last few months. It is a good time for British businesses to look at opportunities for increasing overseas sales. The internet means even the smallest business should look to export. A creative sales approach can exploit this siginificant improvement in competitiveness; British product still have a cachet in many markets.

 

Of course it makes things difficult for importers of raw materials, components or finished products. Time to look for ways of increasing the value added in Britain to compensate. Perhaps it is time to insource back to Britain?

Invention and Innovation

As this BBC article suggests there is nothing new under the sun. Invention and innovation are rarely down to one big idea. Colin Chapman, the Formula 1 racing car designer and founder of Lotus Cars, was renowned for his creativity. But most of his innovations were old ideas which new technology now made possible. Wings on racing cars had been tried many times but it was not until 1967 that Chapman, with Maurice Philippe, made them work effectively. Creative genius is often about recognising when an idea’s time has come.

Transparency in Taxation

Handing over cashGovernments demand increasing transparency from companies, most recently: utilities banks and oil companies. That is fair enough, but perhaps consumers and business should demand similar transparency and reduced complexity from government. If governments will not do it then there is a way for business to increase pressure for less complex and more manageable tax systems.

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