Assignment Short Stories

Turning Service Development on its Head

As part of business planning assignment for a start-up company being spun out of a university department Solidus completely restructured the service offering and its development road map. The Professor originally envisaged proving his service to individuals via a web site and marketing through a highly developed professional network. However, the service was not sufficiently automated to cope with high numbers of individual customers. As a result the proposition was changed to begin with corporate clients who could support more hands-on servicing and would fund further automation to allow expansion into the individual market.

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Service Outlines

Programme and Project Turnaround

Sometimes a programme or project needs fresh thinking to get it running smoothly; it may be that a health check has exposed issues.

Solidus has considerable experience with putting projects and programmes back on track. Usually it is a case of a project team using Solidus to facilitate an exploration of the challenges. Often the team are too close to the issues, Solidus helps them step back to “see the wood for the trees”. The client can then often resolve matters themselves. In extremis Solidus can take over project leadership until it is running smoothly.

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